On-duty staff
12/14
arrow_upward1 returning
Live incidents
—
P1 + P2 active
Queue wait
0:12
arrow_upward4s vs target
Interventions
—
arrow_upwardpending action
SLA compliance
—
arrow_downwardvs 95% target
P1 active
—
loading…
P2 active
—
3 random · 4 flagged
Floor · Live agent status
7 on seat · 8 dispatchers · 4 call-takers
On call
Post-call
Critical
Break
Response time · last 60 incidents
≤8min
8–12min
>12min
—
−60−45−30−15now
Zone pressure · live avg response
national · top 8 zones
Interventions required
—
Live monitor
A. Wanjiku · 202
AW
A. Wanjiku
Call-taker · ext 202 · seat 4
REC
call
+254 712 ••• 488 · F. Mwende (relative)
2:14
MPDS 09C3 · Cardiac / resp arrest — ineffective breathing